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Coronavirus Contingency Plan

Stage 4 Restrictions

With Melbourne moving to Stage Four Restrictions, Winc will continue to operate our Port Melbourne DC to ensure our valued customers are supported with essential workplace supplies. For those working remotely, Winc Home Delivery is also available for home office furniture, technology, stationery and hygiene supplies including PPE.

Winc Branded Product Substitutions

Due to some unexpected supply shortages, a select number of Winc branded products will soon become unavailable. To ensure we maintain our level of service to you, we will supply an alternative product of equal or better quality at no additional cost if the Winc branded product you order becomes unavailable. The possibility of substitution will be flagged on our website against the relevant products at the time of ordering.

COVID-19 Update

Winc has worked with new and existing local and international suppliers to ensure the availability of items in high demand as businesses return to working on-site. Hand sanitiser, anti-bacterial wipes, masks, hand towel, toilet paper, hand wash and anti-bacterial sprays are available for immediate delivery. All new sources of supply have been carefully evaluated to comply with Winc’s strict social and ethical procurement policies and product quality standards.

Due to lower factory output in South East Asia, Winc is currently experiencing very low supply of all Latex, Nitrile and Vinyl Disposable Gloves.

Contactless delivery

Contactless deliveries are offered by all Winc drivers. This means keeping a distance of 1.5 metres wherever possible and signing for orders on behalf of every customer.

Working from home

If your organisation is continuing to work from home, Winc can support this by delivering everything for the home office to individual residential locations. To sign your organisation up to the Winc Home Delivery Program, please contact your Winc Account Manager or register your interest here.

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