Due to a temporary operational delay in our Port Melbourne warehouse, orders placed by customers in Victoria and South Australia may experience delivery delays of
24 – 72 hours. In order to minimise the delay, some customers may experience multiple deliveries for the same order. We apologise for any inconvenience. Our teams are working hard to ensure any orders placed are received as soon as possible.
When lockdowns are in place, Winc continues to pick, pack and deliver everything your workplace needs to work to ensure essential supplies remain available to our valued customers.
Winc has worked with new and existing local and international suppliers to ensure the availability of items in high demand. Hand sanitiser, anti-bacterial wipes, masks, hand towel, toilet paper, hand wash and anti-bacterial sprays are available for immediate delivery. All new sources of supply have been carefully evaluated to comply with Winc’s strict social and ethical procurement policies and product quality standards. Despite lower factory output in South East Asia, Winc is now able to offer Latex and Nitrile Disposable Glove options in some key styles. Vinyl Disposable Gloves are in plentiful supply.
Contactless deliveries are offered by all Winc drivers. This means keeping a distance of 1.5 metres wherever possible and signing for orders on behalf of every customer.
If your organisation and employees are continuing to work from home, Winc can support by delivering everything for the home office to individual residential locations, at your contracted prices. To sign your organisation up to the Winc Home Delivery Service, please contact your Winc Account Manager or register your interesthere. Winc Home Delivery is available to all contract customers.
With the Single-use and Other Plastics Products (Waste Avoidance) Act 2020 coming into effect in South Australia from 1 March 2021, the ACT moving ahead with the Plastic Reduction Act 2021 on 1 July 2021 and QLD following suit with the Waste Reduction and Recycling (Plastic Items) Amendment Act 2021 on 1 September 2021, Winc is working with customers to promote and support better waste management practices. This includes:
Where required Winc is also working with customers in the Aged Care and Medical sectors to ensure that single-use plastic items continue to be made available to people with a disability or medical need.
This legislation is a positive step to avoiding waste. Winc is committed to supporting customers with their sustainability goals. The full list of Winc’s sustainable options can be viewed here.