Customer support and online services

Customer Service

You can phone our friendly team between 8am – 7pm AEST, Monday to Friday, or drop us a line and we’ll respond within business hours.

Online Shopping

Online ordering is easy, simple and intuitive with NetXpress, providing 24/7 secure access.

Log in to manage your order activity, view stock on hand or set up built-in approvals and budget controls. Visit our FAQ page or contact our friendly team.

Become a customer

If you would like to become a Winc customer, please click here. All you need to do is complete the form and will be in touch to help you create, play, learn and do more.

Need a Login?

If you’re already a Winc customer and you need a new user profile, visit our ‘I need a login’ page to request a new login.

Not a customer yet? Contact us today!

Complete our contact us form and one of our Account Managers will contact you shortly.

            QUICK LINKS

Call customer Service

Call Customer Service on
13 26 44 (8am – 7pm AEST)

Does your business have 20 or less employees? If yes, register to become a customer at

If you already have a Winc account and you’re ready to place an order, request a login.

Reset your password or username

Having trouble logging into NetXpress? Please contact us on 1800 812 198 or reset your username / password here.