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Price Match Guarantee FAQs

Our Price Match Guarantee means if you find a lower price on any of our items, we will match it and take a further 10% off the difference. Exclusions apply, see “What is excluded from Price Match Guarantee?” below.

How do I claim the Price Match Guarantee?

Simply fill in your details in the Price Match Guarantee form, and one of our friendly Customer Service team members will get back to you within two business days. Alternatively, you can contact our Customer Service team on 13 26 44.

What items does the Price Match Guarantee apply to?

Our guarantee applies to all identical products from an authorised Australian retailer or reseller that are:

*An identical product means an identical model number, pack size, components and warranties (including non-identical warranties).

We also take into account the added cost of delivery. If your Winc order will receive free shipping and the competitor's order will not receive free shipping, we will include an appropriate shipping charge in the competitor's price before calculating the price match.

What is excluded from Price Match Guarantee?

For more information please call our Customer Service Team on 13 26 44. To claim a price match, click here.