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Website updates

March 2025

Updates to order tracking page.

We’ve streamlined tracking for orders being delivered by 3rd party couriers.

 

If your order is being delivered by a 3rd-party courier, you’ll be able to access a link to go to the courier’s tracking page to view latest delivery updates.

Changing how you choose multiple accounts or delivery addresses.

If you have more than one account or delivery address, you will be asked to choose the right one when you log in.

This helps us show you the correct estimated delivery date for your order.

*Note: This feature is not available for users on an ERP system, or users with only one account or delivery address.

 

New product detail page.

Our new product pages are designed to be easier to read and use.

What’s new:

  • Shop similar products: Quickly compare similar products and prices in one place.
  • View frequently bought together items: Quickly see and add products that are often bought with your selection.
  • Access product and safety details: View all specs, certifications, and safety data sheets to help you make informed choices.
  • Supplier diversity and sustainable labels: Easily spot sustainable products or those from diverse suppliers.
Australian Made

These products are Australian Made.


EarthSaver

As part of our commitment to sustainability, we have developed the EarthSaver classification to assist our customers in identifying products that meet environmentally preferable product criteria. More>>


Clearance Item

This item is no longer part of our in stock range and is only available while stocks last.


Non-returnable Items

This product is not eligible for change of mind returns. See our Returns Policy.